FAQ

Have questions about our products, ordering, shipping, or customization options? Find the answers you need quickly by exploring the FAQs below. We've compiled helpful information to make your experience with us as smooth as possible!

What's different at International Cabinet Doors? 

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We have over 200 style and finish combinations to choose from. All our Doors and Panels are 3/4" thick, unlike the other guys that are 1/2" or 5/8". Our products are made custom to your order. Our Designers are here to help with your project to create your dream space. With a lead time of 2-3 weeks, you will be sure to enjoy your space with your loved ones sooner!

Can we manufacture appliance panels?

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YES! All panels are made to the provided dimensions. Be sure to follow the manufacturer dimensions carefully. The machining of the holes and panel attachment is entirely the responsibility of the customer.

Do you have paint ready doors? 

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YES! We Love DIY Projects! Our products can be ordered in a RAW MDF that will be ready for your DIY Painting project. Please enquire to find out how we can help you with your project.

Do you offer glass doors? 

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We offer insert-ready frames, but glass inserts will need to be purchased separately.

What are your door's made of? 

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Our doors are made from an MDF or PBC core and are available in a Textured Woodgrain finish and an Ultra Matte 3D Laminate finish. For the DIY customers, we also have Wood Doors that are available. Please enquire about our Wood Line.

How do I care for my doors? 

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Use a damp cloth with mild, non-abrasive soap to clean your cabinets and dry immediately with a microfibre cloth.

Can I order custom cabinets? 

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YES! We are a full cabinet shop and can manufacture any cabinet to your specification. Send us your drawing or cabinet list and one of our designers will contact you to discuss your project. Note that all cabinets are flat pack and ready to assemble.

If I modify a cabinet, can you make me a custom door or drawer? 

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YES! We offer Custom Made Any Size Doors & Panels!

What if I need to change my order? 

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We understand that design and construction changes often occur, sometimes even after an order is placed. Our clients are allotted one business day (from receipt of payment) to make changes on regular orders. Any requests for revisions after this period will simply be added as a new order. Our products are made-to-order; therefore, we do not offer refunds or exchanges

I need design help, who should I contact?

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We can help! Contact us to learn how we can help you in your design

I have a question, who should I contact? 

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Please send all inquiries to info@internationalcabinetdoors.com or call us at 416-745-1625.

Where do you ship to? 

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All orders are Pick Up at our factory in Toronto, Ontario.

If needed, we can co-ordinate delivery and an extra cost depending on location. Please enquire and we will help.

What if something is received damaged? 

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The only thing more important than getting your order right is making sure it arrives in perfect condition. To that end, we take great care in packing everything. We ask that all customers unwrap and inspect their order upon arrival and notify us of any problems within 2 business days. Documenting damage is vital, please take photos of the damaged area as well as the label on the piece and save all packing material. If a remake is required, please take photos of the damage are along with the label on the piece and email them to info@internationalcabinetdoors.com. We'll review and advise what the next steps will be for you.

What is the warranty on Doors, Cabinets & Drawers? 

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We offer a limited 8-year warranty against manufacturer-related defects, see full terms and conditions.

Do you honour returns? 

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No, all components are made-to-order for your project. Nothing is made until your order is processed. Therefore, we can't offer returns.

International Cabinet Doors has been a leader in the 3D Laminate door industry since 2006; we have done this by maintaining strict quality and service standards. Adhering to strict production and quality control has allowed us to serve the kitchen, medical, multi-unit residential and commercial industries.
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